Careers at Thnks

Account Executive

Location:      Franklin, TN (In-Person, Mon–Thu / WFH Fridays)

Type:            Full-Time

Reports to:   VP, Sales

Summary

The Account Executive is responsible for prospecting and developing business sales relationships with potential clients and closing new and expanded sales agreements. The Account Executives at Thnks work in a fast-paced business environment that is very competitive and quota-driven, and targets businesses of all sizes. The best Account Executives are hunters, capable of creating their own opportunities and constantly looking for that next sale. A strong predictor of success for an Account Executive is someone who incorporates a consultative approach to their sales technique, has exceptionally good prospective skills, the ability to be persistent, and has a passion for what is being sold!

Your Role

• Manage and grow a sales pipeline while continuously hunting for new business opportunities.
• Conduct in-depth research on leads and prospects before presenting tailored product demonstrations.
• Deliver engaging product demos via video calls or in-person meetings.
• Follow up with leads and prospects to ensure timely and effective communication.
• Meet and exceed sales quotas by building strong relationships and providing exceptional customer service.
• Provide insights and feedback to internal teams to refine strategies and enhance the customer experience.

What We’re Looking For

• Sales Experience: 2-4 years in a sales or similar role, preferably in B2B environments.
• Relationship Builder: Strong ability to connect with both internal and external stakeholders.
• Self-Motivated: A proactive team player with a consultative and results-driven approach.
• Exceptional Communicator: Ability to clearly articulate solutions and address customer challenges effectively.
• Organized and Adaptable: Capable of prioritizing multiple tasks in a fast-paced, dynamic environment.
• Tech-Savvy: Familiarity with sales technologies and processes, with Salesforce experience preferred.
• Client-Facing Presence: Willingness to meet prospects in person to strengthen relationships.

Our Commitment to You

• Comprehensive Benefits: Medical, Vision, and Dental Insurance (80-100% employer-covered).
• Future Planning: 401(k) matching.
• Stipends: Monthly cell phone and internet stipend.
• Work Environment: In-office Monday through Thursday with Friday remote. 
• Work-Life Balance: 20 PTO days, company-paid holidays, and maternity leave.
• Wellbeing: Company-paid life and long-term disability insurance.
• Team Spirit: Regular team-building and community engagement events.

About Thnks

Thnks is the leading platform for real-time business relationship building. We make it effortless for professionals to send small, thoughtful gestures - a coffee, a lunch, an Uber credit - in seconds, with no address needed and enterprise compliance built in. Our customers include Fortune 500 companies, high-growth startups, and everything in between across industries like insurance, healthcare, financial services, and commercial real estate.

Partnerships and Community Manager

Location:      Franklin, TN (In-Person, Mon–Thu / WFH Fridays)

Type:            Full-Time

Reports to:   Chief Marketing Officer

Summary

Gratitude in business is already a movement. Thousands of people already believe that appreciation is just good business. This role gives that belief a home. It is a megaphone for what we stand for.

It is entirely hands on. You are the one finding the creators, writing the briefs, running the community, and building the partner calendar, not the one managing someone who does it. If you love building a network from scratch and being in the conversations every day, this is that job. This is a founding hire, so for now there is no team under you. Just you and the relationships you build.

Your Role

As the Partnerships and Community Manager, you will serve as our network builder, expanding our reach across creators, communities, and corporate partners.

What you will actually do:

• Find and sign the creators yourself, focusing on real B2B sellers and revenue leaders. You source them, reach out, write briefs, edit drafts, and run the posting cadence with a light touch, high cadence, unpolished approach. No six figure influencer deals.
• Build and run the community day to day by posting, moderating, welcoming new members, and hosting conversations to give people a place to gather and learn.
• Build partner co-marketing with platforms like Salesforce, HubSpot, SAP Concur, EcoCart, and Thnks Local, driving the joint calendar, joint content, webinars, and in app promotions.
• Celebrate practitioners by running the awards and spotlights that turn happy customers into public advocates.
• Show up at events to sponsor, attend as hunters, or host our own small dinners.
• Track what lands, bringing data on which creators drive signups, which posts travel, and which partners pull their weight. You bring the numbers, not just the vibes.

What you own:

• The creator network and the reach it generates.
• The community and its growth, engagement, and retention.
• The partner marketing calendar and the co-marketing that ships.
• Top of funnel reach and the qualified signups that come from it.

What you ship in your first 90 days:

• Sign the first three to five creators and get them posting.
• Stand up the partner marketing calendar with the top partners.
• Map the community that already exists around gratitude in business and pick the first place to plant a flag.

What success looks like:

• By month 6: A handful of credible creators are posting regularly, the community has a pulse, and the first partner campaigns are live.
• By month 12: The creator network drives real signups, the community lowers churn and lifts send frequency, and partners run co-marketing with us on a steady rhythm.

What We’re Looking For

• 4 or more years building creator, influencer, community, or partner marketing programs, ideally in B2B.
• Strong knowledge of the creator landscape and the seller's world, with the ability to tell a credible practitioner from a fake across LinkedIn, YouTube, and podcasts.
• Direct experience running co-marketing with partners, including joint calendars, shared campaigns, funds management, and reporting.
• High-cadence execution with the capacity to move fast and ship often.
• Exceptional interpersonal skills. You are the kind of person other people want to say yes to.
• An AI native approach to scaling workflows, using AI to run a network that would normally need a bigger team by leveraging tools to source creators, draft briefs, schedule, and track what lands. You work smoothly with Claude and carry a clear point of view on how to use these tools day to day.

Bonus Points

• You have run an awards or recognition program.
• You have launched co-marketing on Salesforce AppExchange or HubSpot Marketplace.
• You have grown a B2B community from the ground up.

Who This Is Not For

• If you want to manage a team and direct the work from above, this is not it.
• If you want a fully remote job, this is not it.
• If you would rather plan a community than be in it every day, this is not it.

Our Commitment to You

• Comprehensive Benefits: Medical, Vision, and Dental Insurance (80-100% employer-covered).
• Future Planning: 401(k) matching.
• Stipends: Monthly cell phone and internet stipend.
• Work Environment: In-office Monday through Thursday with Friday remote. 
• Work-Life Balance: 20 PTO days, company-paid holidays, and maternity leave.
• Wellbeing: Company-paid life and long-term disability insurance.
• Team Spirit: Regular team-building and community engagement events.

How to Apply

Send proof along with your resume. A creator program, a community, or a partner campaign you built, with a line on what it produced. We read those first.

About Thnks

Thnks is the leading platform for real-time business relationship building. We make it effortless for professionals to send small, thoughtful gestures - a coffee, a lunch, an Uber credit - in seconds, with no address needed and enterprise compliance built in. Our customers include Fortune 500 companies, high-growth startups, and everything in between across industries like insurance, healthcare, financial services, and commercial real estate.

Office & Culture Coordinator

Location:      Franklin, TN (in office Monday-Thursday, remote Fridays)

Type:            Full-Time

Reports to:   SVP, Operations

Summary

Thnks helps professionals say thank you with small, thoughtful gestures. This role makes sure our own office lives up to that. You'll run the day-to-day of our Franklin office: the kitchen and supplies, our vendors, the building, and getting new teammates set up. You'll also bring the small touches that make people glad to come in, from a birthday surprise to decorating for the holidays. It's a great fit for someone who sees what needs doing before anyone asks and takes real pride in a well-run space.

What You'll Do

Office Operations

• Kitchen and supplies: Keep the kitchen, snacks, drinks and office supplies stocked, ordering through Instacart and similar services.
• Vendors: Manage our food, catering, cleaning and repair vendors.
• Facilities: Work with our property manager to keep the office maintained and secure, and bring in vendors to clean, repair or upgrade as needed.
• Budget: Track spending against the monthly kitchen and events budgets.
• Mail and deliveries: Receive packages and mail and get them to the right people.
• Office tech: Be the first stop for the printer, Wi-Fi, conference room screens and door access, and bring in support when a fix takes more than a restart.

People and Onboarding

• New hire setup: Have desks, equipment and welcome kits ready so a new teammate's first day feels like we were expecting them.
• Visitors: Host customers, candidates and guests when they come to the office.
• Team calendar: Keep track of birthdays, work anniversaries, holidays and key company dates.
• Communication: Keep the team posted on office news and upcoming plans through Slack.

Culture and Events

• Team days: Coordinate our quarterly Thnks Days, usually a team outing or a volunteer day, and help plan the annual holiday party.
• Everyday appreciation: Use Thnks to create small, unexpected moments of gratitude for the team.
• Seasonal touches: Decorate the office for holidays and the changing seasons.

What We’re Looking For

• 1–3 years in office coordination, hospitality, administration or a similar role.
• A service mindset. You like taking care of people, and you notice the coffee is running low before anyone else does.
• Organized, with real follow-through. What you take on gets finished.
• Comfortable with Google Workspace, Slack, and online ordering and expense tools.
• Easy to work with, whether it's a new hire, a teammate or a repair vendor.
• A creative streak for events, decorating and small surprises.
• Able to lift up to 30 lbs and spend long stretches on your feet stocking or setting up.

Our Commitment to You

• Comprehensive Benefits: Medical, Vision, and Dental Insurance (80-100% employer-covered).
• Future Planning: 401(k) matching.
• Stipends: Monthly cell phone and internet stipend.
• Work Environment: In-office Monday through Thursday with Friday remote. 
• Work-Life Balance: 20 PTO days, company-paid holidays, and maternity leave.
• Wellbeing: Company-paid life and long-term disability insurance.
• Team Spirit: Regular team-building and community engagement events.

About Thnks

Thnks is the leading platform for real-time business relationship building. We make it effortless for professionals to send small, thoughtful gestures - a coffee, a lunch, an Uber credit - in seconds, with no address needed and enterprise compliance built in. Our customers include Fortune 500 companies, high-growth startups, and everything in between across industries like insurance, healthcare, financial services, and commercial real estate.

Account Executive

Location:      Franklin, TN (In-Person, Mon–Thu / WFH Fridays)

Type:            Full-Time

Reports to:   VP, Sales

Summary

The Account Executive is responsible for prospecting and developing business sales relationships with potential clients and closing new and expanded sales agreements. The Account Executives at Thnks work in a fast-paced business environment that is very competitive and quota-driven, and targets businesses of all sizes. The best Account Executives are hunters, capable of creating their own opportunities and constantly looking for that next sale. A strong predictor of success for an Account Executive is someone who incorporates a consultative approach to their sales technique, has exceptionally good prospective skills, the ability to be persistent, and has a passion for what is being sold!

Your Role

• Manage and grow a sales pipeline while continuously hunting for new business opportunities.
• Conduct in-depth research on leads and prospects before presenting tailored product demonstrations.
• Deliver engaging product demos via video calls or in-person meetings.
• Follow up with leads and prospects to ensure timely and effective communication.
• Meet and exceed sales quotas by building strong relationships and providing exceptional customer service.
• Provide insights and feedback to internal teams to refine strategies and enhance the customer experience.

What We’re Looking For

• Sales Experience: 2-4 years in a sales or similar role, preferably in B2B environments.
• Relationship Builder: Strong ability to connect with both internal and external stakeholders.
• Self-Motivated: A proactive team player with a consultative and results-driven approach.
• Exceptional Communicator: Ability to clearly articulate solutions and address customer challenges effectively.
• Organized and Adaptable: Capable of prioritizing multiple tasks in a fast-paced, dynamic environment.
• Tech-Savvy: Familiarity with sales technologies and processes, with Salesforce experience preferred.
• Client-Facing Presence: Willingness to meet prospects in person to strengthen relationships.

Our Commitment to You

• Comprehensive Benefits: Medical, Vision, and Dental Insurance (80-100% employer-covered).
• Future Planning: 401(k) matching.
• Stipends: Monthly cell phone and internet stipend.
• Work Environment: In-office Monday through Thursday with Friday remote. 
• Work-Life Balance: 20 PTO days, company-paid holidays, and maternity leave.
• Wellbeing: Company-paid life and long-term disability insurance.
• Team Spirit: Regular team-building and community engagement events.

About Thnks

Thnks is the leading platform for real-time business relationship building. We make it effortless for professionals to send small, thoughtful gestures - a coffee, a lunch, an Uber credit - in seconds, with no address needed and enterprise compliance built in. Our customers include Fortune 500 companies, high-growth startups, and everything in between across industries like insurance, healthcare, financial services, and commercial real estate.